Frequently Asked Questions

Everything you need to know about shopping with NYDJ Apparel.

How do I determine my correct size in NYDJ jeans?

Our signature Lift Tuck® Technology works so well that we recommend sizing down one size from what you normally wear in other brands to ensure the perfect, flattering fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Returns are easy to process through our online portal, and exchanges for different sizes are always free.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.

How should I care for my NYDJ apparel to ensure it lasts?

To maintain the fit and integrity of the fabric, we recommend machine washing in cold water with similar colors and line drying. Avoid using high heat in the dryer to preserve the stretch technology.